Refund Policy - Kaamxa
At Kaamxa, we strive to provide a transparent and fair refund process. This Refund Policy outlines the terms and conditions associated with refunds for our services.
Eligibility for Refund:
- Refunds are applicable in casaes where the service booked was not provided or did not meet the specified standards.
- Users may be eligible for a refund if a cancellation is made within the free cancellation window as outlined in our Cancellation Policy.
Refund Process:
- Refund requests must be submitted through the Kaamxa app or website.
- Refunds for eligible cases will be processed within 5-7 business days through the original payment method.
Non-Refundable Circumstances:
- Late Cancellation: Refunds are not applicable for late cancellations made within 24 hours of the scheduled service time.
- No-Show: No refunds will be issued for users who are not present at the specified location at the scheduled service time and haven't canceled in advance.
Exceptional Cases:
- Kaamxa reserves the right to review and make exceptions in cases of extenuating circumstances or emergencies. Users are encouraged to contact KaamXa customer support for assistance.
Communication:
- Users will be notified of the refund status through the Kaamxa app and email.
Currency:
- All refunds are processed in the same currency as the original payment.
Policy Updates:
- Kaamxa may update this Refund Policy as needed. Users will be notified of significant changes.
Contact Information:
- For any refund-related inquiries, please contact our Customer Support team at support@kaamxa.com.
By using Kaamxa, you acknowledge and agree to the terms of this Refund Policy. It is advised to periodically review this policy for any updates. Last updated on 2024.