Refund Policy - Kaamxa

At Kaamxa, we strive to provide a transparent and fair refund process. This Refund Policy outlines the terms and conditions associated with refunds for our services.

Eligibility for Refund:

  1. Refunds are applicable in casaes where the service booked was not provided or did not meet the specified standards.
  2. Users may be eligible for a refund if a cancellation is made within the free cancellation window as outlined in our Cancellation Policy.

Refund Process:

  1. Refund requests must be submitted through the Kaamxa app or website.
  2. Refunds for eligible cases will be processed within 5-7 business days through the original payment method.

Non-Refundable Circumstances:

  1. Late Cancellation: Refunds are not applicable for late cancellations made within 24 hours of the scheduled service time.
  2. No-Show: No refunds will be issued for users who are not present at the specified location at the scheduled service time and haven't canceled in advance.

Exceptional Cases:

  1. Kaamxa reserves the right to review and make exceptions in cases of extenuating circumstances or emergencies. Users are encouraged to contact KaamXa customer support for assistance.

Communication:

  1. Users will be notified of the refund status through the Kaamxa app and email.

Currency:

  1. All refunds are processed in the same currency as the original payment.

Policy Updates:

  1. Kaamxa may update this Refund Policy as needed. Users will be notified of significant changes.

Contact Information:

  1. For any refund-related inquiries, please contact our Customer Support team at support@kaamxa.com.

By using Kaamxa, you acknowledge and agree to the terms of this Refund Policy. It is advised to periodically review this policy for any updates. Last updated on 2024.